Internal and External Strategies: From Engagement to Conversion
13 Mins
8 Series
English
Explore how stellar customer service and savvy community management lay the foundation for deeper connections. Daryll will unravel the strategies that turn engagement into measurable success!
Inside this series
Explore how stellar customer service and savvy community management lay the foundation for deeper connections. Daryll will unravel the strategies that turn engagement into measurable success!
From Engagement to Conversion
Internal: Customer Service – Community Management
Customer Relationship Management (CRM)
Crafting Good Brand Personas
Creating Campaigns
Externally: Collaborations that Count
Influencer Marketing
It’s Quiz Time!
Get to know your instructor
Daryll Tan
Entrepreneur
Co-Founder & Director at OpenMindsâ„¢ | TEDx Speaker | Marketing Technology Consultant | Tech-driven F&B Owner | Speaker & Trainer | Successful People in Malaysia 2021 by British Publishing House